1. General Provisions

1.1. This Privacy Policy explains how Fixlaptop (hereinafter – the “Online Store”) collects, uses, and protects the personal data of users (hereinafter – the “User”).

1.2. By using the Online Store website, the User agrees to this Privacy Policy and the terms of processing their personal data.

1.3. If the User disagrees with the terms of this Privacy Policy, they must stop using the Online Store website.

2. Personal Data Collected by the Online Store

2.1. When registering or placing an order, the Online Store may request the following personal data:

  • Full name;
  • Contact phone number;
  • Email address;
  • Delivery address.

2.2. Additionally, data automatically transmitted when visiting the website may be collected:

  • IP address;
  • Cookies information;
  • Browser and device information;
  • Access time.

3. Purposes of Processing Personal Data

3.1. Personal data is processed for the following purposes:

  • Identifying the User to process and deliver orders;
  • Providing access to personalized website features;
  • Communicating with the User, including sending notifications and processing requests;
  • Improving service quality and enhancing the website.

4. Legal Grounds for Processing Personal Data

4.1. Processing is carried out based on the User’s consent, and where necessary for the performance of a contract or to fulfill legal obligations.

5. Storage and Protection of Personal Data

5.1. The Online Store applies necessary technical and organizational measures to protect personal data from unauthorized access, loss, or destruction.

5.2. Personal data is retained no longer than necessary for processing purposes, unless otherwise required by Georgian law.

6. Sharing Personal Data with Third Parties

6.1. The Online Store may share personal data with third parties only in the following cases:

  • To fulfill and deliver the order;
  • To maintain website functionality and services (e.g., hosting providers);
  • Upon request by authorized government bodies as required by Georgian law.

7. User Rights

7.1. The User has the right to:

  • Receive information about their personal data processed by the Online Store;
  • Request correction, blocking, or deletion of their personal data if it is incomplete, outdated, or inaccurate;
  • Withdraw consent to the processing of personal data;
  • Object to the processing of personal data for direct marketing purposes.

8. Use of Cookies

8.1. The Online Store website uses cookies to ensure proper website operation and improve the User experience.

8.2. The User can manage cookies through their browser settings.

9. Changes to the Privacy Policy

9.1. The Online Store reserves the right to update this Privacy Policy. Changes become effective once published on the website.

9.2. Users are encouraged to review this page regularly for any updates.

10. Contact Information

10.1. If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us at: fixlaptop.tbs@gmail.com.

Last Updated: April 1, 2025