Information questions
Frequently Asked Questions
Where are you located? Can I pick up my order myself?
Yes! You can pick up your order from our office in Tbilisi (62 Irakli Abashidze).
Self-pickup is available daily from 11:00 to 21:00 after your order is confirmed by our team.
How much does delivery cost? Do you offer free delivery?
Delivery costs vary depending on the city and method:
Tbilisi: from 5 to 15 GEL (courier)
Across Georgia (Delivo): 10 GEL
Georgian Post: flat rate 40 GEL
📦 Free delivery is available for orders over 250 GEL!
Tbilisi: from 5 to 15 GEL (courier)
Across Georgia (Delivo): 10 GEL
Georgian Post: flat rate 40 GEL
📦 Free delivery is available for orders over 250 GEL!
What payment methods do you accept?
You can pay for your order via:
Bank transfer (details provided by our manager)
Cash at our office during pickup
Invoice for companies and organizations
Payment is accepted only after product availability is confirmed.
How do I place an order? Do I need to register?
You can place an order via:
The website (cart)
WhatsApp, Instagram, email, or by phone
🛒 No registration is required — choose any method that’s convenient for you!
Do you work with companies or repair centers?
Yes! We work with businesses, service centers, and wholesale clients.
We can issue invoices, provide full documentation, and offer flexible terms for B2B customers.
Can I return a product if it doesn’t fit?
Yes — you can return an unused item in its original packaging within 14 days.
📌 Please note: special-order items can only be returned if they are defective.
See our Return & Warranty Policy for full details.
What if the product is damaged or not working?
Contact us as soon as possible — we’ll handle it according to our warranty policy.
Warranty periods:
30 days for keyboards
60 days for screens, chargers, and batteries
Depending on the case, we’ll offer a replacement, repair, or refund.
Information about us
